Privacy and Cookie Policy
Privacy Policy
This Privacy Policy outlines how X Memorabilia (the "Site", "we", "us", or "our") collects, uses, and protects any information that you provide while using this website. We are committed to ensuring that your privacy is protected. Any information you provide will only be used in accordance with this privacy statement.
X Memorabilia may update this policy from time to time by amending this page. You should check this page periodically to ensure that you are happy with any changes.
What We Collect
We may collect the following information:
- Name and contact details, including email address and phone number.
- Demographic information such as postcode, preferences, and interests.
- Order details, billing and shipping addresses, and payment information (processed securely).
- Feedback or responses to customer surveys and offers.
- Non-identifiable analytics data collected via tools like Simple Analytics.
How We Use the Information
We require this information to understand your needs and provide you with a better service. Specifically, we use your data for:
- Internal record keeping.
- Improving our products, services, and website functionality.
- Sending promotional emails about new products, special offers, or other relevant information (with your consent).
- Conducting customer surveys or market research.
- Customising the website to suit your preferences.
Security
We are committed to ensuring your information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.
How We Use Cookies
Cookies are small files that are stored on your device to help improve your browsing experience. They allow web applications to tailor content to your preferences. For example:
- Traffic log cookies help us monitor page usage and improve our website.
- Preference cookies remember your settings and store view.
Overall, cookies enhance your website experience. You can choose to accept or decline cookies, but declining may limit some functionalities of the website.
List of Cookies We Use
| Cookie Name | Description |
|---|---|
| FORM_KEY | Stores a randomly generated key to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | Stores a link to your cart and viewing history, if requested. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether the customer allowed cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
Links to Other Websites
Our website may include links to third-party websites. We do not control these websites and are not responsible for their privacy practices. Please review their privacy policies before sharing your data.
Controlling Your Personal Information
You can control how we use your personal information by:
- Opting out of marketing communications when filling out forms.
- Contacting us to withdraw consent for marketing communications.
We will not sell, distribute, or lease your personal information to third parties unless required by law or with your consent.
Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. If you wish to exercise these rights, please contact us at [email protected].
Policy Updates
X Memorabilia may update this policy periodically. Please check this page regularly to stay informed about how we handle your data.